Shipping policy

Delivery

Crushes provides next-day delivery and pre-orders up to 14 days in advance, within metropolitan areas of Melbourne. Delivery costs may vary by suburb and are subject to change, with updates reflected on our website as relevant. Flat fee of $19 applies to all Metro Melbourne Areas with 30 minutes of the CBD.  Delivery is available between 10 AM and 5 PM; however, specific delivery times cannot be guaranteed.

Please note that our courier partners do not offer every delivery service to all locations within Melbourne, Australia, or to international destinations. If you require a custom delivery arrangement, please contact us, and we will do our best to accommodate your request. 

If a delivery is not received by the recipient within four days of the scheduled dispatch date, Crushes will coordinate with our third-party logistics provider to initiate an investigation. We aim to resolve the issue within 24 hours of the investigation's commencement. Please be aware that delivery services are not available to PO Boxes.